What should be the first action taken if a water plant operator notices a dramatic spike in turbidity and a reddish color in the water?

When a water plant operator observes a dramatic spike in turbidity along with a reddish color in the water, the first action is to prioritize the safety of the drinking water supply. Shutting down the plant temporarily is crucial because high turbidity can indicate the presence of particulate matter, contaminants, or algal blooms, which can not only affect the water's quality but also pose health risks.

The reddish color often suggests the presence of iron or manganese, which can be released from sediments during disturbances or changes in water chemistry. If these levels are too high, they can exceed the acceptable limits for drinking water. When the plant is shut down, further assessment can be conducted without risking the distribution of compromised water to consumers.

This approach allows for focused testing and investigation to determine the exact cause of the turbidity and discoloration before any treatment measures or adjustments in the operational processes are considered. It is a critical step to ensure that the water quality remains safe for consumers before attempting to correct the issue.